Keeping your website updated and backed up is vital to help keep it online and safe from malicious damage.
On going Maintenance
Rinet IT provides support for website and web server management.
If your site is hosted with Rinet IT small jobs taking less than 15 minutes there’s no charge, for larger tasks taking 15 minutes or longer there is a labour charge of AU$50 per hour. Charges are calculated pro-rata to the nearest 30 minutes. You will be notified if the task looks like it will take more than 15 minutes and therefore be chargeable.
For sites not hosted with Rinet IT all jobs are chargeable.
Website Maintenance Plan
Starting from $50 per month, paid quarterly in advance you get:
- Monitoring of your site for security breaches and other problems plus rectification of such problems.
- Content Management System (ie, WordPress and Joomla etc) plugin/module and theme/template updates.
- Setting up and maintaining a website backup strategy.
- Off server storage of backups, done monthly.
- Minor to medium content updates (text and images need to be supplied).
- Minor to medium code modifications.
- Complete CPanel functions management, including file space, email accounts, FTP accounts, database management, etc.
- Phone and email support for administrators and general users of your site and email service.
Other Rinet IT services such as hosting and domain name registration can be added with the Maintenance Plan charge so that only one invoice needs to be paid every quarter. Please ask for a quote.
- Rinet IT will do its best to give you a hassle free website hosting and email service. Note that some problems are beyond Rinet IT’s control and outages may occur.
- Rinet IT reserves the right to change hosting providers at any time to obtain a better service for you.
- Rinet IT cannot be held accountable for emails that do not reach our servers. Rinet IT is able to assist regarding dealing with telecommunications and internet service providers to help you rectify the problem.